Phoenix Salon & Spa

$$ • beauty salon, hair care, spa, Nail Salons, Skin Care, Hair Salons

6311 Atlanta Hwy, Montgomery, AL 36117
(334) 272-4247

Reviews

  • Samantha Ferguson
    Nov 2021

    I’m torn. The keratin treatment I received from Steven worked, but he didn’t listen to me when I tried to tell him the iron was burning my scalp. He kept telling me it was just the heat from the straightener, but a week later I literally have scabs on my head from where he burned me :/. He also burned my ears a few times. Loved the hair results, but hated feeling like my stylist didn’t care to listen to me.

  • Samantha Cornman
    Nov 2021

    I’m torn. The keratin treatment I received from Steven worked, but he didn’t listen to me when I tried to tell him the iron was burning my scalp. He kept telling me it was just the heat from the straightener, but a week later I literally have scabs on my head from where he burned me

  • Rachel Piburn`
    Aug 2021

    To preface, I haven't had my hair done by a professional in over 2 years and didn't have any expectations of what I wanted when going in. Also, my stylist was very friendly and professional. However, I was definitely not expecting to pay nearly $400 for a cut and highlight just to come back home and try to re-cut it myself. The color/highlight looks like a dirty sponge and nothing at all like what we discussed. This was the second time I've been disappointed by the quality provided, the first being a facial that was extremely over priced as well. I will not be a returning customer and will not recommend any friends to seek service here.Service: Hairstyling

  • All Around Arbiter
    Aug 2021

    I really do like this place I've been coming to this place since the early 2000s. And it's always been great, top notch service and the staff is second to none. I like everybody here

  • Jessica F
    Aug 2021

    My hair stylist of 14 years moved far away and I'm no longer able to see her. I walked into this salon with no appointment and was greeted immediately. The receptionist was so nice and very professional. She put my daughter and I with a stylist named Terri Soto and she cut both of our hair that day. We went back today to get our haircuts and she styled my daughter's hair so beautifully. Terri Soto is so nice, respectful and professional. She answers any hair questions that you may have. She is so good at what she does. We love her and plan on keeping her as our new stylist. I highly recommend this salon to everyone. It is very clean and their score is 100 and posted at the very front.Service: Hairstyling

  • vanessa jones
    Jul 2021

    My daughter and I had a wonderful massage. The therapist was friendly and provided excellent service. I really felt relaxed and it was needed.

  • Jesica Henderson
    May 2021

    I would like to start by saying the nail tech that did my nails was amazing my nose turned out amazing the lady at the desk is the problem When I called and made my appointment it was supposed to be $35 for a classic pedicure I arrived on time picked my color did my nails and when I went to check and pay out she told me it was going to be 50 and the price doesn't matter to me as much as the fact that I was not informed of how much it was going to cost and then the lady at the desk was completely rude and whenever I disputed it she didn't say I'm sorry you were misinformed offered no she offered no apology about it and just was like what's 50 and that's it

  • Claire Taylor
    May 2021

    On multiple occasions appointments were cancelled without notice because hairdresser(s) left early, was running behind, or simply did not show up for work at all! The owner wanted to place blame on me however for the hairdresser not showing up, bc the hairdresser I spoke with personally did not put appointment in the salon system. Still not sure how that’s my fault ??‍♀️ I waited 45 minutes from my appointment time just to be told they didn’t think she was coming. Poor poor customer service! Very disappointed in owner as well as staff.

  • Claire Taylor Morgan
    May 2021

    After scheduling an appointment a week in advance and arranging childcare, my hairdresser never showed up this morning . After waiting 45 minutes I was informed the stylist went home sick yesterday and they weren’t able to get ahold of her today. I understand things happen and people get sick. However, earlier this week my husbands appointment was also cancelled the day of do to hairdresser running behind. This was also not the first time my husband had been cancelled on the day of the appointment with no notice, he was just told the hairdresser left early when he arrived. We had family pictures scheduled for this weekend which is why I was having my hair done......those now have to be rescheduled

  • Ken Curry
    May 2021

    Kimberly is fantastic! She's extremely personable and professional. She's meticulous in making sure her customers are happy with her cut and styling. She's never cancelled an appointment in the 2 years my son and I have been seeing her. That in itself is amazing to me since many previous stylists seemed to think nothing of wasting my time. I highly recommend her and this salon.

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Hours

Monday: ClosedTuesday: 8AM - 6PMWednesday: 8AM - 6PMThursday: 8AM - 6PMFriday: 8AM - 6PMSaturday: 8AM - 6PMSunday: Closed