We rented tables, china, champagne flutes & water goblets. I would look else where. Sadly their rentals are old, worn out, dirty and in bad need of being replaced. Plus they charge as much and in my case, more than a rental company from near Birmingham. After adding the delivery & pickup fee, not even a setup fee, we saved $300 by going with a company further away. It’s sad & pathetic but as long as people keep renting from them, it won’t change. Brendles needs to trash all their stuff and start over. When I commented on the condition of the table tops, I was told it didn’t matter bc they get co weed. Well, it does matter. Glasses don’t sit well on... read full review
December 2021
There was a time when Brendle Rentals had great customer service. The female manager use to be very friendly and courteous. Now you walk in and it’s painful to see her because she frowns, walks pass you and don’t speak. Coupled with that frown, they forgot part of my order and blamed it on me citing that her workers have so many orders. Duh, that’s their job to get the order right. And, if they make a mistake, you correct it and don’t blame the customer. Move your desk back to the back. No one wants spend their money and have to look at her with that sour look on her face. Where is the customer service!
December 2018
Rented from here. First, their "showroom" is incredibly dirty and a hot mess. It looks more like a flea market instead of a rental place. When we got our dishes for our wedding we didn't get soup bowls, they gave us something really small instead, we got dirty goblets. They couldn't run clean replacements out to us so I had to go get them. This is not someplace that exudes confidence in making sure you get what you're looking for in your event needs
We rented tables, china, champagne flutes & water goblets. I would look else where. Sadly their rentals are old, worn out, dirty and in bad need of being replaced. Plus they charge as much and in my case, more than a rental company from near Birmingham. After adding the delivery & pickup fee, not even a setup fee, we saved $300 by going with a company further away. It’s sad & pathetic but as long as people keep renting from them, it won’t change. Brendles needs to trash all their stuff and start over. When I commented on the condition of the table tops, I was told it didn’t matter bc they get co weed. Well, it does matter. Glasses don’t sit well on... read full review
There was a time when Brendle Rentals had great customer service. The female manager use to be very friendly and courteous. Now you walk in and it’s painful to see her because she frowns, walks pass you and don’t speak. Coupled with that frown, they forgot part of my order and blamed it on me citing that her workers have so many orders. Duh, that’s their job to get the order right. And, if they make a mistake, you correct it and don’t blame the customer. Move your desk back to the back. No one wants spend their money and have to look at her with that sour look on her face. Where is the customer service!
Rented from here. First, their "showroom" is incredibly dirty and a hot mess. It looks more like a flea market instead of a rental place. When we got our dishes for our wedding we didn't get soup bowls, they gave us something really small instead, we got dirty goblets. They couldn't run clean replacements out to us so I had to go get them. This is not someplace that exudes confidence in making sure you get what you're looking for in your event needs