Rich's Car Wash - Auburn

Rich's Car Wash is a large operator with over 30 locations across 6 states, offering a range of services including express wash tunnels, polish tunnels, vacuums, mat cleaners, and Unlimited Wash Club packages. While the staff is friendly and the facilities provide nice, clean towels and strong compressed air, some customers have reported inconsistent results with the car wash itself. Some have found that even the most expensive wash options leave their cars still dirty, with streaks on the windows and dirt on the roof. Additionally, some of the self-serve facilities, such as vacuums and mat cleaners, may not always be in working order. Despite this, the business aims to treat customers like family and provide a good experience. However, some customers have found the prices to be too high for the quality of service received, and have recommended opting for the cheaper options. Overall, Rich's Car Wash is an average establishment that could improve its services to meet customer expectations.