Lee Valley

Lee Valley is a business known for providing high-quality products and excellent service. Customers have praised the company for its reliable delivery and the functionality of its "Icers" product, which is designed to fit securely and comfortably on shoes to prevent slips on ice. The business has been particularly appreciated by those with larger feet, as it can be challenging to find such products that fit well. In addition to its products, Lee Valley has been commended for its knowledgeable and helpful staff. Employees are described as genuinely interested in hearing about customers' projects and eager to help find solutions. This attentiveness has led to positive experiences for customers and has contributed to the business's reputation as a favorite among woodworking enthusiasts. Lee Valley has also demonstrated its commitment to customer loyalty through exceptional acts of kindness. One customer shared a story about how the company went above and beyond to help them obtain a replacement Lee Valley baseball cap for their elderly uncle, a lifelong woodworker and carpenter who had cherished his original cap for many years. After learning of the sentimental value of the cap to the uncle, the president of Lee Valley personally located and sent a signed replacement cap to the customer at no cost. This touching gesture has left a lasting impression on the customer and has further solidified their loyalty to the business.