Nicole was excellent. We went to several other flooring stores looking to match our previous vinyl plank with no luck. Nicole tracked it down within a day by calling the rep. It wasnt a big sale, but the fact she took the time to listen and then help us instead of just saying nothing in the store was a match was amazing customer service. It saved us over 1500 dollars and kept our flooring consistent by not having to purchase a different color flooring. Thank you and very much appreciated.
August 2024
In frustration with the limited selection of tile at a few other shops I decided to check out BFC. I had driven by often but had thought it was a wholesale, not so. BFC has an extensive selection of floor and wall tiles, hardwood, cork, carpet and vinyl plank. The display area is well organized and appealing, roomy and comfortable, and includes seating areas. BFC is open to the public and accommodated me as a walk-in customer. I appreciated the friendly and welcoming greetings from the receptionist at the front desk. From there my main contact was with Dodi-Lyn, project manager and design specialist. It was totally my good fortune to meet her on my first visit.... read full review
August 2024
Shelley Behrens was very helpful and pleasant to deal with. Our original flooring store had gone out of business, so I was on the hunt for some replacement tiles. Shelley made sure the product was in stock and available for pickup when we arrived in Edmonton. I am so happy and relieved with the great service that Shelley provided, Thank you ever so much.
Nicole was excellent. We went to several other flooring stores looking to match our previous vinyl plank with no luck.
Nicole tracked it down within a day by calling the rep. It wasnt a big sale, but the fact she took the time to listen and then help us instead of just saying nothing in the store was a match was amazing customer service. It saved us over 1500 dollars and kept our flooring consistent by not having to purchase a different color flooring. Thank you and very much appreciated.
In frustration with the limited selection of tile at a few other shops I decided to check out BFC. I had driven by often but had thought it was a wholesale, not so. BFC has an extensive selection of floor and wall tiles, hardwood, cork, carpet and vinyl plank. The display area is well organized and appealing, roomy and comfortable, and includes seating areas. BFC is open to the public and accommodated me as a walk-in customer. I appreciated the friendly and welcoming greetings from the receptionist at the front desk. From there
my main contact was with Dodi-Lyn, project manager and design specialist. It was totally my good fortune to meet her on my first visit.... read full review
Shelley Behrens was very helpful and pleasant to deal with. Our original flooring store had gone out of business, so I was on the hunt for some replacement tiles. Shelley made sure the product was in stock and available for pickup when we arrived in Edmonton. I am so happy and relieved with the great service that Shelley provided, Thank you ever so much.